Motorola Symbol Mc3090 Driver
I installed Windows Mobile Device Center 64-bit (v.6.1.6965) on my laptop (Windows 7, 64-bit). When I plugged my Motorola docking station (for hand-held scanners) and docked an MC92N0 scanner, it took a few seconds to recognize the device, but worked fine. I unplugged my Motorola docking station and plugged in an Intermec docking station to program some scanners, and they too worked fine. I reverted back to the Motorola docking station, and now it won't recognize the scanners. I've tried uninstalling, rebooting, and installing Windows Mobile Device Center 3 times already to no avail. Any answers or thoughts would be great.
I've run into situations where devices stopped working with WMDC/Active Sync. I've usually found success disabling 'Advanced Networking Functionality' on the device. On your device, tap Start > Settings > Connections > USB to PC > Uncheck 'Enable advanced network functionality'. The other thing that usually causes this is the device drivers. When you plug in the device it tries to install device drivers. You may end up with a ton of 'Windows Mobile Remote Adapter #n' devices showing in Device Manager.
Oct 21, 2014 - When I tried to connect the USB Sync Cradle, it appears in device manager as 'Symbol USB Sync Cradle' and although I found a driver for it. On some Zebra/Motorola/Symbol Windows CE/Windows Mobile devices Wi-Fi adapter stays off after the device cold boot. Fusion icon in the bottom right corner.
You can clean these up because the device driver will be reinstalled next time you plug in the device. There is detailed information available about the process.
If the device driver is failing to install you should see a popup near the clock/system tray area. If all else fails you can try an unofficial troubleshooting page. I got this working on Windows 10 (2019) after trying a lot of different things. What mostly worked was in services, there are 2 services called 'Windows Mobile-based device connectivity' and 'Windows Mobile-2003-based device connectivity'. Right click on each service and make sure they start automatically (delayed). Click the 'log on' tab, change the access to be 'local system account and enable 'Allow service to interact with desktop' Apply and click ok. Make sure the handheld is docked and the docking station is connected to your computer by USB.
Reboot you computer. This is the only way to reset the connection if it crashes or stops working.
After logging onto your desktop, give your computer a few minutes to start those services. When both are running, you will need to open the application 'Windows Mobile Device Center' to initiate the connection. This had be to open for this to work in my case. You should see connected. Now, windows tends to update itself without your permission so what happens sometimes is the 'log on' credentials get reset so you will need to redo them as above. But for some reason yesterday for me, nothing would connect until I did Uncheck 'Enable advanced network functionality' Then it started working again. Hope this helps others.
I had the same issue today and found a solution. On my MC92N0 scanner I went into Settings/Control Panel/USBConfig and I had to tap on the 'USB Client Mode.' It was previously selected to port mode 'USB OTG Mode'.
After doing this I placed it in the doc again and it connected normally launched Windows Mobile Device Center. Also fyi you should also be able to find the scanner and access files once you're connected by looking underneath devices in 'This PC', similar to how you would access a USB flash drive. I was able to do this on Windows 7 & 8.
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